New Release – Multilingual Support

DEAR offers the option of the system text in some other languages. Products, Customer and Supplier names and details can also be entered in multiple languages by enabling this setting.

  • Currently supported languages are English, Czech (only for localising products, customers and suppliers), Chinese (Simplified), Chinese (Traditional). Please contact DEAR support if you are interested in multilingual support for other languages.

Changing System Text

At the right of the top toolbar, select a language from the drop-down menu to change the system text. English, Chinese (traditional) and Chinese (Simplified) are supported system languages.

At the right of the top toolbar, select a language from the drop-down menu to change the system text. English, Chinese (traditional) and Chinese (Simplified) are supported system languages.

Product, Customer and Supplier Name Localisation

Enabling Multilingual Support allows you to enter local product, customer and supplier names in supported languages.

  1. 1. Enable Multilingual Support by navigating to Settings → General Settings → Multilingual Support and toggling the Multilingual Support button to Enabled.
  2. 2. Click the table to select languages from the drop-down.
  3. 3. Check the Main Language checkbox to select a language as your primary/default language.
    • NOTE: Do not change the default/primary language if you have already entered localised names.

Enabling Multilingual Support allows you to enter local product, customer and supplier names in supported languages.

  1. 4. On Customer, Product and Supplier screens, you will now have a globe icon next to the name. Click the globe to enter a localised value.
  2. 5. Click OK to finish.

Multilingual Support-Product, Customer and Supplier Name Localisation,Enabling Multilingual Support allows you to enter local product, customer and supplier names in supported languages.

Explore key features of DEAR Inventory at your own pace:

Register a Free Trial

DEAR has paired up with local service partners who have many years of experience implementing ERP systems for foreign companies in the fields of manufacturing, wholesaling, retailing and eCommerce in China. Get A Consultation

Start on your journey to China with DEAR at www.dearsystems.com.cn

or email the China support team support@dearsystems.com.cn

Exciting News: DEAR Systems Has Joined Cin7

Get A Consultation


 

DEAR has paired up with local service partners who have many years of experience implementing ERP systems for foreign companies in the fields of manufacturing, wholesaling, retailing and eCommerce in China.

Start on your journey to China with DEAR at www.dearsystems.com.cn

or email the China support team support@dearsystems.com.cn

Explore key features of DEAR Inventory at your own pace:

Register a Free Trial

New Release – 26th JULY 2020 – EXPANSION: DEAR INVENTORY LANDS IN CHINA

Greetings from DEAR Systems global team!

Get A Consultation

DEAR Inventory has officially landed in the Chinese market as of June last year. It is hosted on the local Microsoft Azure server and the firewall settings are optimized for security, speed and stability. The software offers an English/Chinese interface. Key features have been successfully localized to meet China’s unique business environment.

DEAR has paired up with local service partners who have many years of experience implementing ERP systems for foreign companies in the fields of manufacturing, wholesaling, retailing and eCommerce in China.

Start on your journey to China with DEAR at www.dearsystems.com.cn

or email the China support team support@dearsystems.com.cn

Explore key features of DEAR Inventory at your own pace:

Register a Free Trial

How the Right Purchase Order Software Can Boost Your Profits

Purchase order software or procurement software can automate several of your PO processes, reduce paperwork, make more efficient purchasing decisions, provide supplier insights and ultimately boost your profits no matter what industry you are in.

However, it requires pinpointing the right option for your business, and it can certainly be difficult to find the right purchase order software.

Many are lacking in the automation features to really make your PO processes move faster or the reporting features that are required to gain actionable insights and boost your bottom line.

Your ultimate choice of purchase order software should be based on key capabilities that you can utilise now to drive higher profits for your business.

What exactly does purchase order software do?

Purchase order software simply allows businesses to quickly prepare digital purchase orders to request products from their suppliers.

It typically automates or streamlines several components of the process, and features vary widely depending on the software provider.

What types of purchase order software are there?

There are a vast range of options available for purchase order software ranging from outdated software that may be time consuming or lacking in features, up to cutting-edge and modern cloud-based solutions like DEAR Purchase Order Software.

Cloud based purchase order software has the advantage of being affordable for many businesses on a monthly basis while also providing ongoing updates, support and new features.

This can be essential to keep your business on the cutting edge and ensure that your purchase order software can provide a range of profitability insights.

What should purchase order software be able to do?

There’s no question that at minimum, purchase order software be able to automate your purchase ordering process. Some types of purchase software allow for more automation than others. In addition, analytical and reporting capabilities vary widely.

To gain the most profitability and visibility for your business, it makes sense to invest in purchase order software that can provide a range of reporting features.

DEAR purchase order software provides most of the automation features that you need along with through insights by providing reports on inventory moment, aging, financial summaries and more.

  • Purchase order software should provide supplier profitability insights

Your profitability is what matters at the end of the day, and if there are suppliers that aren’t showing as much promise as others, your purchase order software should be able to demonstrate that. The right purchase order software will provide details on your most profitable suppliers.

  • Purchase order software should have advanced landed cost distribution capabilities

An industry leading purchase order software should also have advanced Landed Cost Distribution capabilities by cost, weight, quantity or volume of a product. This allows you to always accurately read your COGS and get a better picture of your true profit margins.

  • It should be able to receive stock in multiple fulfillments against the same PO

Purchase order software should also be able to receive stock in multiple fulfillments against the same purchase order to provide accurate records and streamline your processes. It should also be able to create multiple invoices against the same purchase order if there are multiple deliveries to further streamline your PO processes.

  • Purchase order software should have a mobile app

Having access to a mobile app for your purchase order software will make your life much easier. Top rated purchase order software thus should also come with a mobile app, also known as a Warehouse Management Solution (WMS). This allows you to receive stock seamlessly using an integrated barcode scanner which streamlines your order receiving process. Your WMS should be able to let your users receive stock, put away stock, stocktake, write off damaged goods, and print product labels on the spot.

  • Top rated purchase order software should support automation

The best purchase order software options provide a range of automation features to eliminate steps for a range of internal processes. Automated notifications for backorders, sales, inventory status and other notifications should be able to be set up in the software along with automated reordering when stocks are low. Features like barcode scanning and convenient purchase order recordkeeping further automate your business.

  • It should support multiple currencies

When your suppliers are located in a different country, your purchase order software needs to be able to handle supplier bills that are different from your base currency. Make sure that you find the right PO software to provide multi-currency support otherwise you may have to take a few additional unwanted steps.

How DEAR’s purchase order software stands out

Pick the right purchase order software for your business can make all the difference in both long and short-term profitability.

DEAR Purchase Order Software is equipped with a vast range of features that set it apart from other available options:

  • Find Your Profitable Suppliers – Easy pinpoint your most valuable and profitable suppliers and specific products by reviewing your purchase history and seeing inventory movement.
  • Automated Reordering – Automating several steps of your purchase process saves time and overhead. DEAR provides automatic reordering when stocks are low and backorder fulfilment.
  • Streamlined Inventory Processing – Inventory processing becomes faster than ever with barcode scanning and automated data entry.
  • Upload Large Orders Easily – DEAR further streamlines your PO process by making it easy to upload large orders with a simple template.
  • Intuitive Software – Ease of use is one of the most important features for business owners and managers. DEAR’s purchase order software is designed with ease of use in mind and makes it easy to perform day to day operations while reviewing profitability reports on demand.
  • Landed Cost Distribution Capabilities –  DEAR stands out by providing the Landed Cost Distribution Capabilities you need to get a clear picture of your margins.
  • Multiple Fulfillments and Invoices on the same PO – DEAR can also receive stock in more than one fulfillment on the same purchase order and create multiple invoices against the same PO.
  • Mobile App – DEAR offers a convenient mobile app (Warehouse Management Solution) to streamline your order receiving processes. The app allows you to easily receive and record stock with a barcode scanner and users can also perform all of the tasks previously mentioned including receiving stock, putting away stock, stocktake, writing off damaged goods, and printing product labels immediately with an integrated mobile printer.
  • Automation – DEAR supports a vast range of automation capabilities to help your business stay on top of communication and orders, including the capability to set up automatic notifications for sales, orders, inventory and backorders. For example when backordered items are received into stock, a notification can be generated automatically either by email or in-app that notifies the relevant sales agent to start contacting customers who have placed orders for these products.
  • Multi-Currency Support – DEAR automatically converts currency when creating a purchase order if supplier is from a different country.
  • Industry Leading Support – DEAR provides industry leading responsive customer support to help you work with its already easy to use software.

Get a free trial of DEAR Purchase Order Software today to see how it can boost profitability for your business.

 

Start your free 14-day trial today

The Benefits of WMS Software

5 Ways a Built-in Cloud ERP Payment System Increases Your Profit

New Release – 17th MAY 2020 – Production Module improvements: implement complex operations sequences in Production BOM; Magento 2: Load coupon codes from Magento; B2B Portal: Import discount as percentage; Hide price and total on purchase/sales for users; Display PO/SO memo on PO/SO list; WMS: Restrict user access to locations; ShipStation – Pass order line comments to ShipStation; various bug fixes.

New Features

Feature 1: Production Module improvements – complex operations sequences

Impact area: DEAR Production module.

Introduction: The Production module is aimed at addressing the needs of the production process. New production features will provide our current customers with powerful, logical manufacturing solutions to add to their inventory solution. Following on from our most recent releases, we are continuing to improve the Production module functionality and add features.

Pre-conditions: None.

Functionality: This release’s new production feature allows for more complex programming of operation sequences in the Production BOM. This includes parallel and non-parallel operation execution, sequences which join together and sequences which split

More information:

 

Feature 2: Magento 2 – Load coupon codes from Magento

Impact area: Magento 2 Integration.

Introduction: Previously, coupon codes in Magento 2 were collected into one product, ‘Discount’, at the DEAR level. This update enables more granular tracking of which eCommerce discounts are being used within the integration via the new Load coupon codes from Magento setting.

Pre-conditions:

  • Active Magento 2 integration.
  • Load coupon codes from Magento setting is enabled. (Integrations → Magento 2 → Setup → Account & cash settings.)

Functionality:

If setting Load coupon codes from Magento is enabled, coupon discounts applied to sales in Magento will be added to the sale in DEAR as an additional charge with name {Coupon code from magento} coupon discount.

If setting is not enabled, the additional charge will have the name Discount.

More information:

 

Feature 3: B2B Portal Improvements – Discount as percentage, single variant fix

Impact area: B2B Portal.

Introduction: In DEAR General Settings, the user has the option to apply discounts either showing the percentage discount or as a price override. When using the B2B Portal, all discounts are added to the DEAR Invoice as Price Overrides regardless of the setting. This was put in place to avoid precision discrepancies when discount figures are rounded. This issue is fixed with this release.

Fix: When only one variant in a product family is listed, it is now shown as a single product and not as a family with one variant.

Pre-conditions:

  • Active B2B portal.

Functionality:

  • Precision discrepancy may occur when discount % is only rounded up to 2 decimals. This can cause discounted total to differ from total discounted via price override.
  • The system will now calculate whether there is a precision discrepancy when discounts are applied in B2B portal, and if a precision discrepancy exists, it will be added as a line item to the Additional Charges section of the invoice. If there is no precision discrepancy, no line will be added.

 

Feature 4: New user permissions to hide price and total information on purchase/sales

Impact area: DEAR Purchase and Sale module.

Introduction: Some DEAR customers get their 3PL providers directly involved with their business process in terms of fulfillment of orders. They want to give direct access to their 3PL providers in order to fulfill the sale order, but do not want to disclose the product pricing or sale total information.

DEAR already has a user permission which hides the product price information, but the 3PL providers could still view the sale order total, so does not serve the customer purpose. In this release, we have implemented new user permissions under purchase and sale to control price and total information.

Pre-conditions: None.

Functionality:

Under SettingsUsers & Roles [selected user], the following new permissions have been added:

  • Purchase task – Price and total info
  • Sale task – Price and total info

If Full access is selected, price and total information is visible everywhere it is displayed. If No access is selected, price, order line and total information is hidden from sales/purchase tasks and documents.

More information:

 

Feature 5: Display purchase/sale order memo on PO/SO list

Impact area: Purchase module, Sale module.

Introduction: Currently, the user has to open each Purchase/ Sale Order page in order to check the comments added to each order. This release makes the comments visible in a tooltip from the PO/SO list by hovering over the PO/SO, without the user having to go into each individual order page.

Pre-conditions: None.

 

Feature 6: WMS – Control user access to locations

Impact area: DEAR WMS application.

Introduction: Currently, the Location user permissions configured in DEAR have no effect on the WMS application. This means users with restricted location access in DEAR are able to view all locations from WMS and are able to process functions through WMS on sales items for which their access is restricted. This release applies the same location restriction control in DEAR to the WMS application.

Pre-conditions: DEAR WMS Application.

Functionality: Access to locations is controlled through SettingsUsers & Roles[selected user] under Locations. Users will only be able to view stock and process functions in locations they have access to, in the DEAR web application or WMS.

 

Feature 7: ShipStation – Pass sale order line comments to ShipStation

Impact area: ShipStation Integration.

Introduction: In collaboration with ShipStation, it is now possible for comments entered for sale order lines in DEAR to be passed to ShipStation and displayed there.

Pre-conditions: Active ShipStation integration.

 

Feature 8: WooCommerce – Shipment tracking information export now compatible with Shipment Tracking plugin

Impact area: WooCommerce integration.

Introduction: This enhancement made a small change to how shipment tracking metadata is exported to WooCommerce in order for it to be picked up by WooCommerce Shipment Tracking plugin. Shipping information is exported to WooCommerce when order has status ‘Processing’ or ’OnHold’. Only one tracking number is exported (e.g. orders with multiple packages will export a single tracking number).

Pre-conditions:

  • Active WooCommerce integration.
  • Shipment Tracking plugin (Paid WooCommerce plugin).

 

Feature 9: Compact Grid View Mode

Impact area: DEAR web portal.

Introduction: DEAR has introduced a new setting in the customise appearance menu. This allows the user to switch between the current grid view mode and compact view mode, which decreases row height. Compact view mode does not apply to the Reports module.

Pre-conditions: None.

Functionality: Compact UI Layout can be enabled/disabled from the Customise Appearance icon in the top toolbar.

Fixes and bugs

  • Purchase Module: Purchase Orders created from Reorder Backordered/Low Stock Reorder now are created with type (Advanced Purchase, Simple Purchase) set in General Settings. Previously, these would automatically be created a simple purchase no matter what purchase type was specified in the settings.
  • Reports: Date filter ‘Last 365 days’ now automatically changes to ‘Last 366 days’ if it is a leap year.
  • Sales List: Ship icon indicating if external fulfilment service carrier is specified for the sale has been removed due to deprecation.
  • Credit Hold: A logic change has been implemented to improve the user experience. Previously, a customer needed to exceed the grace period AND reach credit limit to be placed on credit hold. Now, a customer needs to exceed the grace period OR reach credit limit to be placed on hold. See Credit Limits and Credit Holds for more information.
  • eCommerce Integrations: Bulk unlinking products now displays ‘Unlinked successfully’ confirmation message when unlink operation completes. Applies to eCommerce integrations which allow bulk unlisting (Magento, Magento 2, WooCommerce, Shopify).

Planned weekend update: 17th MAY 2020 – Production Module improvements: implement complex operations sequences in Production BOM; Magento 2: Load coupon codes from Magento; B2B Portal: Import discount as percentage; Hide price and total on purchase/sales for users; Display PO/SO memo on PO/SO list; WMS: Restrict user access to locations; ShipStation – Pass order line comments to ShipStation.

Watch out for updates in the following areas over the weekend:

  • Production Module improvements: implement complex operations sequences in Production BOM.
  • Magento 2: Load coupon codes from Magento.
  • B2B Portal: Import discount as percentage, product family with one listed variant displays as product.
  • Hide price and total on purchase/sales for users, Display PO/SO memo on PO/SO list.
  • WMS: Restrict user access to locations.
  • ShipStation – Pass order line comments to ShipStation.
  • Various bug fixes.

 

Full Release Notes for the 17th May 2020 Release will be available on 17th May 2020. Please do not hesitate to contact DEAR support (support@dearsystems.com or WhatsApp) if you notice any errors or changes in functionality over the weekend due to the latest release.

New Release – 26th APRIL 2020 – Shopify Integration, Shipstation Integration, DEAR Production Module, DEAR B2B

Major Performance Update

DEAR is happy to announce a major system update, which was done to improve the server, core and memory performance, on Sunday the 26th of April 2020.

During this system update, DEAR was assigned a new IP address. We anticipate that some users (those using WooCommerce and Magento integrations) will experience some synchronisation errors until it is possible to update the whitelist with the new IP address (23.96.51.98).

Thank you and apologies for any inconvenience.

 

New Features

Feature 1: Shopify – Temporarily disable sale order and stock level updates to DEAR during sale spikes

Impact area: Shopify Integration.

Introduction:

During sale events, there can be a large spike of transactions created within a very short time period. This requires a large number of queries to sync all of the orders to DEAR. Shopify limitations on large numbers of queries can lead to delays in data loading and updates to related operations such as stock level updates, shipment updates, etc.

To handle these cases, DEAR has introduced a new automatic backend configuration which checks for sales spikes and temporarily disables sale capturing and stock level updates to DEAR when Shopify API capacity is close to being exceeded. The pending sales will be logged and then uploaded with a single API call at 5 minute intervals.

Pre-conditions: Active Shopify integration.

Functionality:

  • An automatic backend process will run every 5 minutes to check how many sales are being loaded to DEAR. When the sales rate indicates a spike, sale uploading to DEAR will be temporarily disabled and there will be no execution of API calls to update operations on DEAR end.
  • Sales created during the disabled period will be uploaded to the “Logs” table with the newly implemented status, “To be loaded” to process them later.
  • During the disable period, sales will be processed in DEAR at 5 minute intervals using a single API call rather than each sale being processed individually.
  • Manual loading of sales is not affected and the setting will automatically be returned to normal when the sales spike is over.

More information: Shopify Integration

 

Feature 2: Shopify – Enable/disable backordering for individual products

Impact area: Shopify Integration.

Introduction: Currently, DEAR Shopify integration has the option to globally enable/disable backordering of Shopify products with the setting “Allow user to purchase item, even if it is no longer in stock”. DEAR has now implemented the option to enable/disable backordering at the product level.

Pre-conditions:

  • Suppliers must be assigned to products to enable backordering of that product.
  • Active Shopify integration.

Introduction:

On the Catalog and Bulk Listing tab of the Shopify integration in DEAR, a new column “Allow backorder” has been added. Clicking on the product to open the product management window allows the user to enable/disable backordering for the individual product.

By default, the “Allow backorder” column will inherit the setting from the global setting “Allow user to purchase item, even if it is no longer in stock”. Enabling/disabling the product-level setting will override the global setting.

More information:

 

Feature 3: Shopify – Capturing and displaying buyer notes on DEAR

Impact area: Shopify Integration.

Introduction:

In Shopify stores where buyer notes are enabled, buyers can add additional notes to the sale order. These notes are captured and added as a “Comment” or as “Shipping Notes” when the sale order is generated in DEAR.

These special buyer notes can be easily missed as they are not very obvious unless users go through the entire Sale order details. DEAR has implemented an improvement to capture these buyer notes as a special note within the sale order.

Pre-conditions:

  • Active Shopify integration.
  • Buyer Order notes on shopping cart should be enabled on the Shopify store – see Enable order notes on your cart page for more information
  • This feature is only applicable to Sale orders made through your Shopify store.

Functionality: When a buyer leaves a buyer note on a Shopify order, DEAR now shows an alert icon next to the sale order number on the DEAR sale screen. Hovering over the alert icon displays the buyer note in a tooltip.

More information:

 

Feature 4: Shipstation Custom Store – Automatically add ShipStation shipping cost to DEAR Invoice

Impact area: Shipstation Custom Store Integration.

Introduction: Currently, orders are exported from DEAR to Shipstation Custom Store for orders to be fulfilled, and then Shipstation returns the shipping details back to DEAR. This new update means that DEAR also obtains the shipping cost value and automatically creates an invoice entry under the “Additional Charges” section of the invoice tab.

Pre-conditions:

  • Active ShipStation Custom Store integration.
  • Go to IntegrationShipStationCustom Store and set Import Shipping Costs to enabled.

Functionality:

  • DEAR now obtains the shipping cost value and automatically creates an invoice entry under the “Additional Charges” section of the invoice tab. This is only the case for invoices that have not yet been authorised.
  • When DEAR receives the shipping details and tracking number from ShipStation, the system will automatically set the Ship tab to authorised if it has not yet been authorised.
  • If a certain sale order is voided, the void status update notification will be automatically sent from DEAR to ShipStation so that ShipStation will not fulfill the order.

More information:

 

Feature 5: Production Module improvements

Impact area: DEAR Production module.

Introduction: The Production module is aimed at addressing the needs of the production process. New production features will provide our current customers with powerful, logical manufacturing solutions to add to their inventory solution. Following on from our most recent releases, we are continuing to improve the Production module functionality and add features.

Pre-conditions: None.

Functionality:

This release’s new production features are:

  • Scheduler: “Urgent”, “Medium” and “Safe” text has been added to the coloured buffer filter labels.
  • Production Order: Notes and Attachments fields from the Production BOM now display in Production Run as well as Production Order.
  • Work Centres: Work Centres must be saved before the user can click through to “Deliver Components to” and connect a bin location.

Functionality:

 

Feature 6: B2B Improvement – Change to Menu Item column calculation

Impact area: DEAR B2B.

Introduction: “Menu Item” column on B2B catalog tab previously listed items according to menu item ID. This led to duplicate items in the column if the portal had several menu items with the same name. This change means only distinct menu item names are shown, removing duplicate items from the list.

Pre-conditions: None.

 

Feature 7: Avalara – export of predefined “Tax Lookup” rule to Xero fixed

Impact area: Avalara Integration, Xero Integration.

Introduction:

Currently, DEAR has a special predefined “Tax Lookup” rule for users in the US and Canada with Avalara enabled. All sales and sales lines have this tax rule and the user cannot change it, tax rules are then calculated by Avalara API upon authorisation of the document.

This was causing errors when this tax rule was being exported to Xero before Avalara applied the calculation. We have issued a fix ensuring Avalara calculations take place first before then being exported to Xero.

Pre-conditions: This only affects users of both Avalara and Xero in the US and Canada.

 

Feature 8: User Interface Update

Impact area: User Interface.

Introduction: The ongoing UI updates have now been rolled out to Workflows (Automation module), VAT Return (UAE only) and multiple integrations (Square, Etsy, Shipstation, WooCommerce, Magento 2, Magento, Shopify, Vend, DEAR API and Quickbooks).

Pre-conditions: None.

 

Documentation: HubSpot Integration

The documentation for our new HubSpot Integration has been added to the DEAR Knowledge Base.

Planned weekend update: 26th APRIL 2020 – Shopify Integration, Shipstation Integration, DEAR Production Module, DEAR B2B

Watch out for updates in the following areas over the weekend:

  • Shopify Integration: Temporarily disable sale order loading during sale spikes, product-level backorder setting, display buyer notes in DEAR.
  • ShipStation Custom Store: Automatically add ShipStation shipping cost to DEAR Invoice;
  • Production Module improvements and bug fixes.
  • B2B: Change to Menu Item calculation; Continued UI improvements.

 

Full Release Notes for the 26th April 2020 Release will be available on 26th April 2020. Please do not hesitate to contact DEAR support (support@dearsystems.com or WhatsApp) if you notice any errors or changes in functionality over the weekend due to the latest release.

New Release – 19th APRIL 2020 – Changes: Large (+10 000 lines) Report enhancement

Changes

Change 1: Large (+10 000 lines) Report enhancement

Impact area: DEAR Reports module

Introduction: DEAR have changed how reports are generated and exported when data size for the report exceeds 10 000 lines.

Pre-conditions: None.

Functionality:

When data size for a DEAR report exceeds 10,000 lines, the report will automatically generate a zipped csv file and email it to the current user. This will happen instead of the current process of waiting for the large report to load on screen.

If an export is initiated, DEAR will export the zipped csv instead of selected format. PDF and RTF export is unavailable for reports over 10,000 lines.

When a report exceeds 10,000 lines, DEAR scheduled reports will generate and save a zipped csv file instead of the selected layout and format.

New Release – 12th APRIL 2020 – New Feature: Hubspot / Improvements: Production Module, Shopify Order Import Retry, eCommerce Auto-assembly setup, Option to show ‘All COGS’ added to transactional sales reports, Option to show all Journal Costs added to Purchase Cost Analysis report, Redesigned forms for Shipping Services, User Profile and Dropship Purchase

New Features

Feature 1: Integration with Hubspot

Impact area: New DEAR Integration – Hubspot.

Introduction: DEAR is happy to announce its new integration with Hubspot. Knowledge base documentation coming soon.

Functionality:

DEAR Integration with Hubspot supports import/export of Products, Customers and Sales from/to Hubspot. At this time, bidirectional synchronisation is not supported.

Sales in DEAR correspond to deal stages in Hubspot – once a deal/sale hits a certain stage, synchronisation will be triggered.

Pre-conditions: None.

 

Feature 2: Production Module Improvements

Impact area: DEAR Production Module.

Introduction: The Production module is aimed at addressing the needs of the production process. New production features will provide our current customers with powerful, logical manufacturing solutions to add to their inventory solution.

Following on from our most recent releases, we are continuing to improve the Production module functionality and add features. This release’s new features are:

  • Production BOM – Unit of Measure field: A new read-only field, Unit, has been added to the Production BOM component/resource lines. For resource lines, the field will be auto-filled with ‘N/A’. For component lines, the Unit of Measure will be taken from the component’s product details.
  • Production BOM – Import/Export of Production BOM: Production BOM can now be created or updated for an existing product using the Import CSV file function. All existing Production BOM information can also be exported in CSV format.
  • Production Order – Add totals to order: The summary of total costs for the whole order is now displayed at the bottom of the Production Order screen.
  • Production Order – Display and print comments from Sales Order: When a Production Order has been created from a Sales Order, Comments from the Sales Order will automatically be entered into the Comments field of the Production Order. This does not apply to consolidated Production Orders.
    • New fields are available for the Production Order printing template:
      • SaleOrderMemo – if Production Order is created from Sales Order (not applicable for consolidated orders)
      • ProductionOrderComments – the data added into the Production Orders comments field.
  • Production Order – Edit Actual time when operation is completed: ‘Production – Edit Completed operations permission’ has been added to the user permissions list. Users with full access to this permission can edit the Actual time of a completed production operation in the case that it differs from estimated time.
  • Reporting: Production finished goods now show on the Finished Goods Analysis report.

Pre-conditions: None.

 

Feature 3: Shopify – Order Import Retry

Impact area: Shopify Integration.

Introduction: Occasionally, during order syncing from Spotify, some sales are not created on the DEAR end. Previously there was no way for a DEAR user to be notified of these failed orders. DEAR developers have now implemented an auto-retry function for sale orders which have not been created in DEAR but are valid sale orders on Shopify.

The new function retries the sale order sync to ensure all sales created in Shopify are also created on DEAR on a daily basis. The Order Import Retry function is enabled from the Shopify Integration setting page and is carried out automatically by the DEAR backend system.

Any errors of failure to load sales through auto retry functionality will be captured in the operations log recorded under the subsequent sale record. Sale orders which fail to load will also generate an internal notification for DEAR users containing sale order details and error information.

Pre-conditions: None.

 

Feature 4: New Account Mapping option: WIP account

Impact area: Production Module, Account Mapping.

Introduction: A new default field, WIP account, has been added to the Account Mapping page. WIP refers to the raw materials, labor, and overhead costs incurred for products that are at various stages of the production process. This account will be filled in as the default WIP account for Production and Assembly tasks.

See Accounts and Chart of Accounts for more information.

Pre-conditions: None.

 

Feature 5: eCommerce Integration enhancement – Auto-assembly setup

Impact area: eCommerce Integrations – Shopify, POS, Vend POS, Magento, Magento 2, WooCommerce, Square, Amazon, Ebay, Etsy, Shipstation.

Introduction: Auto-assembly is triggered when a sale order for the finished good is authorised. Up until this release, for finished goods assembly, the auto-assembly function is triggered for sales coming through all ecommerce channels, even if there are sufficient stocks of finished goods in the inventory.

DEAR customers using eCommerce integrations would like to have the flexibility of managing this setting of auto assembly, to determine if auto assembly should trigger based on the ordered quantity or only assemble based on available stocks in hand.

Functionality:

A new setting, “Process Auto-Assembly” has been added to the settings page of the eCommerce integrations listed above. This dropdown field has two options:

  • For ordered quantity: Does not check stock quantity. Current auto-assembly eCommerce behaviour. An assembly order is created for the quantity specified in the sale order, regardless of stock availability.
  • For minimum quantity required for picking: Assemble stock required to meet the quantity of specific sale order.
    • If stock availability is negative, auto-assembly will produce a finished goods quantity which is more than the quantity ordered through sale order.
    • If there is already stock available in inventory but not enough to fulfill the sale order quantity, auto-assembly will assemble the difference in quantity needed to meet the sale order requirement.
    • If stock availability exceeds sale order quantity, auto-assembly is not triggered.

Stock availability is validated against the sale order location and does not take On Order quantity into account.

See Finished Goods Assembly – Auto-Assembly for more information.

Pre-conditions: None.

 

Feature 6: Option to show ‘All COGS’ added to transactional sales reports

Impact area: Reporting module – Customer Orders by Product Report, Sale Credit Notes by Product Report.

Introduction: Transactional sales reports pull entries based on accounting transaction dates. Many of DEAR transactional sales reports have the option to filter pulling entries between “COGS within date range” or “All COGS”. This functionality has been expanded to the Customer Orders by Product Report and Sale Credit Nots by Product Report.

Functionality:

Transactional sales reports pull entries based on transaction dates (if COGS within date range is selected) or invoice dates (if all COGS is selected).

Transaction dates include invoice authorisation, ship tab authorisation (COGS) and payments. For dropshipped products, COGS transactions are triggered when dropship purchase invoice is authorised. If you need COGS to have same date as the invoice, you need to change delivery date same as the invoice date (you can undo the ship tab to do this.)

If only COGS within date range is selected, a) you may see invoice dates from before the reporting period (with COGS transactions within the reporting period) and b) may see some 0 COGS values (if the ship date is out of the reporting period).

If All COGS is selected, the report will pull entries by invoice date, but COGS will be shown regardless of when the ship tab was authorised. If the ship tab has NOT yet been authorised, COGS will be 0

Pre-conditions: None.

 

Feature 7: Option to show all Journal Costs added to Purchase Cost Analysis report

Impact area: Reporting module – Purchase Cost Analysis Report

Introduction: Purchase Cost Analysis report pulls entries based on transaction dates and stock movement dates. This can lead to some entries being left out of the report if the effective dates fall outside of the reporting period. Purchase Cost Analysis report now has a filter “Show Journal Costs” to determine if only journal costs within the date range are shown or all journal costs.

Functionality:

If “Journal Costs within date range” is selected, the report pulls entries based on stock received date. Only transactions (invoice authorisation, credit notes, payments, manual journals) that fall within the reporting period are shown. This is the current functionality of the report and the default option.

If “All Journal Costs” is selected, the report will pull entries based on the Purchase Invoice date, and all transactions on record will be shown, even if they fall outside of the reporting period.

Pre-conditions: None.

 

Feature 8: Redesigned forms for Shipping Services, User Profile, and Dropship Purchase

Impact area: User Interface

Introduction: The ongoing UI updates have now been rolled out to the Shipping Service, User Profile and Dropship purchase screens.

Pre-conditions: None.